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A hardware failure, or even a power cut, can mean disaster for a business that relies on its IT systems.
Every business should have a disaster recovery plan in place to ensure that if something does happen they are ready and prepared – but hundreds of thousands have never even thought about it.
When people hear about disaster recovery plans the word itself can make them think of earthquakes, huge floods – but we have seen that a simple computer virus can be a disaster for a business.
If you are looking to put a plan in place there are a number of steps you should take:
Look at your strengths and weaknesses, where you could have problems, i.e. with employee passwords, or where you are protected, such as cloud systems that can be accessed anywhere.
Think about your hardware, software, and security, your phone systems, how your customers get in touch, the systems you use to service them.
What can your business not survive without? If you are a business that uses IT systems for general administration then a loss of access may not be so detrimental…
But if you are a business using a CRM system to communicate with customers and dealing with day to day issues it becomes a critical aspect of carrying out the service you offer.
Imagine that tomorrow you have no access to your IT systems – no computer access, no way to monitor staff, projects, no way for employees to access their work.
A disaster recovery plan will lay out what you do in this situation – whether it be contacting your IT provider and letting them deal with it, what you do with your employees in the meantime, or the communication system you will use to let your customers know what is happening.
Having a plan in place means it can be implemented as soon as problems arise. We would hope to spot any problems in our client systems before any damage is done – but even so we recommend they have a plan.
As they say ‘Be Prepared’.