Top nine reasons to have an outsourced IT team

As a business owner, deciding on whether to work with an MSP – a Managed Service Provider – can be a challenging task.

It often comes down to weighing up the pros and cons, and often, business owners do not realise how many pros there are, compared to the usual major con, which is cost.

Top nine reasons to have an outsourced IT team

So, before you make a decision, here are our top nine pros for working with an external IT support service:

  1. IT service desk support and maintenance and 24/7 automated monitoring – having IT support 24/7/365 days a year means your focus, attention and resources (and that of your staff) can be on your business rather than on technology.
  2. Remote working solutions – many businesses now have employees working remotely, but without the support of an IT team, this can lead to technical issues and a lack of productivity.
  3. Cybersecurity training and accreditation – Cybersecurity awareness training for all employees, regardless of role, and accreditation to ensure companies are doing all they can, is necessary if an organisation is serious about shielding its sensitive data from cybercriminals.
  4. Disaster Recovery and back-up – many organisations do not survive a severe loss of data, so recovery and back-up should be number one on a priority list.
  5. Managed business broadband and wireless – businesses, small and large, have broadband and wireless needs that vary from organisation to organisation and need to be implemented and monitored correctly.
  6. IT Director/Co-managed IT support – by selecting the level of IT support that is right for your business, you can fix costs, enabling you to plan and budget.
  7. Business Continuity planning – business owners and managers no longer have to worry about keeping up with training and the latest developments – our teams ensure they always have their fingers on the pulse.
  8. Security for IoT devices – passwords, router details, guest networks – all need to be explored when it comes to the Internet of Things (physical objects with sensors, processing ability, software and other technologies that connect and exchange data with other devices and systems over the Internet).
  9. Staff holidays and absences – another pro of having an outsourced trusted team at the end of the phone is that staff holidays and absences are no longer a problem.

A wealth of IT experience

Working with an external IT team means you, and your business, employees, and customers, have access to a wealth of experience that a collective and experienced team has gathered over the years.

If you would like to find out more about how we can help you and your business, please do get in touch with our team.