29/10/20

Does your business have a technology strategy?

There’s so much to think about at the moment – it’s been an extraordinary year and there’s undoubtedly more upset and disruption to come!

Protecting your business is of paramount importance and that is why it’s vital to have a technology policy in place and a strategy for the future.

No one is better placed than you to know how your business is responding during these most difficult of times and how things are shaping up for the future, but one thing’s for certain, technology is going to play a major role.

We would like to help you help your business by taking a look at how you should be responding in terms of data infrastructure, systems design and organisational capacity. Ensuring you can safely navigate these most unprecedented of times.

More important than ever

Having a technology policy and future strategy in place is a prudent move to safeguard your business at the best of times and is particularly important at present. So if you haven’t given it much thought in the past, now is the time to act.

Our advice would be:

Formulate a technology strategy

Encourage input from employees to create your strategy. Make sure you know how they are working and what technology they are using as part of their role within the company. If different employees are carrying out different roles they may require different technology to do their job efficiently. It’s also important to consider whether existing company policies contradict how employees use their technology if they are working from home.

And talking about employees

Make sure you know who has a home office, who has a secure place to keep their laptop, who lives in a rural area and experiences poor broadband and who has a poor phone signal. All this is important when it comes to judging the effect on productivity and how your company works. Understand what needs to be added to your strategy to overcome any present problems and head off any future difficulties which are likely to occur.

Keep on top of security

Ensure all technology is secure and that you have company standards on security across the board on all equipment, whether it is in the office or with your employees working from home. Remember that staff working remotely are going to be more vulnerable to a security breach – which could have serious consequences for your business.

Bear recruitment in mind

An employee moving from being within a company with a specialist IT department to one that doesn’t can cause employee dissatisfaction. With no in-house or outsourced IT support it can fall to the employee to sort out any problems that may arise and if they are not technically minded it may make them uncomfortable. It’s always best to have proper, qualified, IT support. A professional will know how to diagnose a problem and how to deal with it successfully. Leaving it in the hands of unqualified IT employees could be counterproductive and potentially expensive!

Technology over the past few years has, more and more, become a way to increase productivity within the workplace but you need to know what you have, how to use it, how it affects your employees and its ultimate role in delivering products or services to customers.

And now is quite an important time to ensure it is in place….