Testimonials

Allan Nicholson

I just wanted to say a big thanks to Robert and Paul for their work in resolving this issue. As you were aware the impact on not being able to send emails to local authorities is massive

Robert’s hard work and time consuming effort on this has been much appreciated, allowing me to carry on with the day to day running and IT requests.

Robert has kept me up to date on a regular basis which again has allowed me to communicate the situation to Senior Management.

Alison at Triangle HR

"Everyone at PC Net is just fantastic, we recently had an issue with our wireless printer and some network issues. Rob was just so patient with us talking us through every step. All sorted now. Thank you so much for always being on the end of the phone."

Testimonial 09.05.11

We have used PC net Solutions for well over 10 years for supplying and maintaining our computer and IT requirements. I cannot speak highly enough of the whole organisation. The quality of service is first class. My business very much needed to come out of the dark ages and PC Net facilitated that transition smoothly and efficiently. Katy, your first port of call arranges and delegates your queries and concerns with effortless efficiency and Paul and Andy continue with a high degree of technical expertise. Whether its problems logging on remotely or information on new equipment, they have never disappointed, which is why i had no hesitation, when asked to provide this testimonial.

Richard Timmis

SMC Concrete.

7video

We called PC NET Solutions when our laptop firewire connection stopped working. Within half an hour of the guys taking the laptop away I received a call to explain how it could be fixed. They also offered some good advice as to how they would do it in the most cost effective way. We were then extremely pleased to receive a call at 4pm that same day to say that the laptop was fixed.

Because we were unable to collect the laptop PC Net kindly delivered it back to us by 5pm. Overall we can confidently say that the guys at PC Net Solutions are friendly, helpful, cost effective and just a pleasure to do business with. We will definitely be using PC Net Solutions again and would recommend them to anyone.

Peter Sims, 7video
April 2011

Newport Town Council

"On behalf of Newport Town Council I would like to thank P.C. Net Solutions for all the help and support they provide to this busy office.

"P.C. Net has been our trusted supplier for IT equipment, maintenance and IT support for many years now and the service just gets better and better. We are especially grateful for the speed at which you act to solve our problems, engineers are always on site very quickly.

"We are also grateful that they keep our staff well informed and can help even our most novice IT people to understand the situation. I would also like to thank you personally, it is great to know there is always a cheery, helpful voice at the end of the phone.

"We look forward to working with you again this year. Again, many thanks."

Jayne Parnham, Deputy Town Clerk
Newport Town Council

Turnbull Garrard

"We have been very pleased with the quality of the service provided and the response to our call out requests. They have always tried to minimise any disruption to the office and I can confirm that we have experienced greater reliability since PC Net have dealt with it."

Anna James, Turnbull Garrard

Ace Supplies

"We had a major upgrade with a new server, PCs, software, and Broadband installation all supplied by PC Net. These systems have proved to be both robust and reliable - resulting in reasonable ongoing maintenance costs with minimal interruptions. When there are problems, PC Net’s response time is good, and I would have no hesitation in recommending them."

Alison Clark, Ace Suppliers

SACCS

"PC Net Solutions have supported the growth of the business and expansion of our IT requirements by providing close consultation and reliable installation at each stage. Supplies are competitively priced, and of consistently high quality."

Pat Guntrip, SACCS

Montgomeryshire Wildlife Trust

"PC Net Solutions combine the experience and knowledge of a professional IT company with the friendly, personal service of a family business. We can concentrate on our vital conservation work without having to worry about our IT systems or their maintenance."

Eley Hart (Operations Manager), Montgomeryshire Wildlife Trust
July 2009

Link UK

"Thank you so much for the way your company guided us through our misery and solved all problems. Hope you’ll be there in the future. Also, thanks to your staff!"

Petra, Link UK
May 2009

The Jools Payne Partnership Ltd

"As a communications consultancy producing weekly staff newsletters for two major retail clients, meeting the five day production schedule is critical to maintaining our reputation for outstanding service to our clients. With such a tight turnaround window, any kind of blip makes life uncomfortable.

"When a power surge knocked out the hard drive in my PC the day before deadline day, it was Katy at PC Net Solutions to whom I turned for help. Katy understood our issues, dropping everything to charge up the A5 from Telford to Oswestry to personally collect the blown hard drive at 6pm that evening - arriving just 1.5 hours after my call.

"You can imagine my relief when Paul was on our doorstep just after 9 a.m. the next morning with a fully repaired hard drive, re-installed within minutes. Virtually no interruption to our production schedule meant we were able to maintain our 100% delivery on time record.

"That kind of fast, efficient and responsive service at a fair price is absolutely unbeatable. It’s why we use PC Net Solutions for all our IT needs. I heartily recommend them…and they’re jolly nice people to do business with too!"

Jools Payne (Director), The Jools Payne Partnership Ltd
July 2009

Meabh Warburton

Despite being a very small business client of PC Net I really appreciate that my needs are taken seriously and any problems I may have are resolved as quickly as possible. PC Net host 3 websites for me (www.meabhwarburton.co.uk, www.ianwarburton.co.uk and www.galerielatourmontsales.com) and although I live in France technical help is only a phone call away. Their customer service is excellent.

Meabh Warburton