Privacy Policy

about this privacy statement

PC Net Solutions Ltd is committed to upholding the privacy and security of the personal data of all parties we engage with.
This statement outlines the nature of the processing undertaken in the delivery of our business services and the measures taken to respect and preserve individual’s rights.

your individual rights

We recognise your rights under the General Data Protection Regulation and our responsibilities when collecting and processing your data. We will always explain why we are asking for your information and will provide details of all data stored and our lawful basis for processing it.

We will also delete any personal information when requested or when our association is ended (given appropriate legal restrictions).

Click here to contact us in any respect of your personal data.

personal data we collect

We need to collect specified personal data in order to meet the contractual requirements and service expectations of our customers and suppliers.

Data is collected directly by our administrative or management team, via email, telephone, referrals and personal communications (for example, industry networking).

  • Names, addresses, phone numbers, email addresses

personal data we use

We use personal data to maintain communications with customers and suppliers in the provision of ongoing assistance and service delivery. This includes keeping them informed of relevant industry updates and threats or opportunities they need to be aware of.
Information may also be used for compliance with any legal requirements, pursuit of the commercial interests of the company as well as protecting our legal position in the event of such proceedings.

We may also offer individuals the opportunity to receive promotional updates and relevant offers. We require individuals to provide consent for such purposes and offer the option to unsubscribe (link here to unsubscribe from emails and other promotional activities) at any time.

lawful basis

The personal data processing we undertake in the delivery of services, contractual agreements and general business activities is necessary to pursue our Legitimate trading Interests. We recognise our responsibility in the protection of your privacy rights and will fully comply with requests to reconsider and amend this

  • You have the right to contest the lawful basis of our engagement at all times.

Where personal data is used for direct promotional activities we require appropriate consent to deliver communications

  • Individuals can withdraw consent or decline communications at any time.

Please contact us (link to CONTACT details below) in any respect of the communications you may receive from us and the lawful basis upon which our data processing is based.

data sharing

The information we hold and process will be used for PC Net Solutions Ltd management and administrative use only. We do not sell your data and only pass on personal details necessary for the delivery of contractual agreements. ie. acquisition of third party software licences

  • Names, addresses, phone numbers, email addresses

See our Terms and Conditions (link to Ts & Cs) for more information.

cookies

Cookies are small files of unique letters and numbers that are sent to a device’s browser from a website when users access and navigate the site. They allow a website to recognise a device when users revisit, recollect previous browsing history and any information provided to site.

We only use cookies to inform us of browsing patterns and areas of particular customer interest.

The cookies we use have been confirmed by an independent third party audit (Sitebeam, June 30th 2012). This confirmed the presence of cookies to enable the functionality of Google Analytics only

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We do not use cookies for personalisation and user profiling. We use the information to compile reports and to help us improve the site, its content and user experience.

Click here to contact us in respect of cookies and how they affect you.
For more information on cookies see www.allaboutcookies.org

third party sites

In the content of our IT 4-Biz Blog and Latest News we post links to other relevant organisations and information which we believe will be of help to you. This website therefore provides links to other third party sites. It is probable that these all use cookies.
Any third party site should provide you with information on their use of cookies which you may wish to review before further accessing the site. Please note, none of these linked third party websites run cookies on the PC Net website.

security

At PC Net Solutions we maintain an active information security policy designed to protect the security, confidentiality and privacy of all personal data.

Our security measures address all areas of data management, processing and payments. This applies to the digital and physical processing of data.

  • Data is stored on secured servers
  • Where relevant, data is encrypted and password protected
  • Only authorised personnel are able to access any of our customers’ personal data
    • This is limited to contractual requirements and business administration
  • Where data transfer is necessary for third party agreements, data is passed through secure portals managed and bound by our suppliers

changes to this privacy policy

We aim to meet high standards, so our policies and procedures are constantly under review. From time to time we may change this privacy policy, we recommend you check this page periodically to review the latest version.

This Privacy Notice was last amended April 2018

contact details

Any requests for information about our Privacy Policy can be emailed to us at katy@pcnetsolutions.co.uk

or by writing to:

Katy Jones – Managing Director (Data Controller)
PC Net Solutions Ltd
Suite A, Mercury House
Shrewsbury Business Park
Shrewsbury
Shropshire
SY2 6LG

If at any point in our dealings with your personal data you feel we are not fully respecting and maintaining your privacy and data security rights you can register this complaint with the Independent Commissioner’s Office here www.ico.org.uk